Company will terminate any project, regardless of the circumstances.
Client can place any project on hold for a period of a month, if the client is unreachable after a month of hold, the project will be cancelled and will not be eligible for refund.
A project cannot be cancelled after 3 revision requests.
Refund is requested.
A fraudulent card has been used to pay for the project.
However, the client can request for a refund at any point of time, they deem fit.
AA STudio will provide a 100% refund to any client whose project has been been initiated within 10 days of purchase, however, this policy will be voided at any point of time inconsiderate of the situation. Furthermore, if the initial concept has been shared and a refund request is made, the refund will hence be prorated (less the processing fee and production cost incurred). Furthermore, refund will become null & void if:
Any request made for revisions in the design phase will be considered as a continuation of the project & a refund request will not be considered.
The project has been marked as a rush delivery service & the initial storyboard design has been created.
Filed a dispute.
Project is outsourced by a third party.
Issues unrelated to the company and project.
Disagreement with their business partner, change of mind
If the client has received his refund, they will not be entitled to use any concept or design shared with the client, if found to be in use by the client under any circumstances, the client will be dealt legally
Duplicate payments will be 100% refunded, without any delays.
For Cancellation Refund Claim
To have your refund, follow the following steps:
Dialing our Toll-Free Number #1-832-426-2569
Live Chat. Click here to start chat now
Sending us an Email: email@example.com
As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed, we will initiate the process.
After you have received your refund, you will not have any rights to any designs submitted by AA Studio, the information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.